Culture & Inclusion

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Can you imagine a world in which every child is healthy, safe, and happy? A world where we came to work each day and helped prevent healthcare issues rather than just treating them? We can — and do — imagine such a world. Because we are, quite simply, all about kids.

Back in the summer of 1948, when we first opened our doors, we went looking for employees with open hearts. We found them then, and we’re finding them now. People who care, people who give, people who share an unshakeable enthusiasm for giving all children a better chance to live.

  • Innovation
  • Collaboration
  • Accountability
  • Respect
  • Excellence

Our Mantra is “No Harm”

When it comes to harm — whether to patients, visitors, clinicians, or staff — we believe that zero is possible.

Error Prevention behavioral expectations and techniques support our culture and help us achieve our goal of becoming a High Reliability Organization. These expectations and techniques are interwoven into everything we do to ensure that safety is always our number one priority.

Fast Facts
  • We make a difference in patients’ lives, and we love what we do.
  • We work as a team, and we’ve got each other’s back.
  • We work hard and celebrate often.
  • We are safety fanatics.
  • We value diversity and respect all viewpoints.
  • We believe in the future and our ability to create it.

Culture & Inclusion Committees

We have built two committees that are dedicated to fostering a culture of inclusion. These committees are:

  • Equity, Diversity, and Inclusion (EDI): EDI focuses on diversity-, equity-, and inclusion-related needs from both the employee and patient perspective. This committee consists of volunteer representatives from nearly every area of the Children’s enterprise.
  • Sexual Orientation and Gender Identity (SOGI): SOGI is open to employees who are interested in advocating for the needs of LGBTQ+ patients through the examination of both their patient experience and the education and training needs of staff to provide an excellent patient experience for our LGBTQ+ patients and their families.

For more information about these committees, please reach out to our Culture & Inclusion Director, Shavonne, at [email protected].

Diversity & Inclusion

Children’s Organizational Statement on Diversity and Inclusion

Children’s Hospital & Medical Center is proud to share its organizational statement on diversity and inclusion with team members, patients, families and other community members. The full text of the statement—and a spoken video version—can be found below. It was developed in collaboration with members of Children’s Employee Resource Groups.

“This statement reflects our People First culture and ICARE values. It articulates and formalizes our commitment to fostering an environment of belonging, where all individuals are respected and celebrated for exactly who they are and what they bring to our organization.”

Chanda Chacón, Children’s President & CEO

Children’s Organizational Statement on Diversity and Inclusion

Children’s Hospital & Medical Center is committed to a People First culture, where we embrace and value the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong—team members, patients, families, students, partners and community members. We foster a culture of belonging through actions and words, policies and procedures, education and engagement. At Children’s, we will:

ICARE for Everyone

  • Respect for all regardless of the differences
  • Value and celebrate diversity
  • Listen to understand
  • Embrace the whole person
  • Advocate for others

Children’s is committed to continuous improvement on this journey to be excellent and respectful in all our relationships. We will honor and learn from the diverse traits and experiences of every person we encounter. We will view mistakes as important opportunities for learning and growth.

Whether a team member, patient, family member, student, partner or community member—

We see you. We value you. We care about you.

You are welcome here, and you belong.


Integrated patterns of behavior that include language, thoughts, actions, customs, beliefs, values, and traditions

Adapted from Community Health Association of Mountains/Plains States


Bringing together and harnessing diversity in a beneficial way by creating, nurturing, and sustaining an environment of respect, involvement, connection, and excellence

Adapted from T. Hudson Jordan’s Moving from Diversity to Inclusion (Profiles in Diversity Journal, March 2011)


Richness of human differences — both seen and unseen


Providing everyone with the resources needed to level the playing field

Celebrating Our Employees

Continuing our theme of inclusion, Children’s has five employee resource groups (ERGs) that focus on the experiences that make each person unique. Each ERG is open to everyone, and has its own mission, business goals, and community goals. The ERGs and their populations of focus are:

  • C.A.R.E. (Compassion, Access, and Respect for Everyone of all abilities): Experience of employees with visible and invisible disabilities
  • Catalyst: Experience of our ‘merging professionals’ and professionals at an early point of their career advancement
  • Children’s PRIDE (People and Resources for Inclusion, Diversity, & Equity): Experience of our LGBTQ+ employees, volunteers, and contractors
  • RISE (Reaching for Inclusion, Success, and Equity): Experience of our African American and Black employees, volunteers, and contractors
  • Veterans: Experience of our active duty and veteran team members

For more information about these groups, please reach out to our Culture & Inclusion Program Manager, Katie Kodad, at [email protected] or Culture & Inclusion Director, Shavonne, at [email protected].


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