Brian P. Hasley, MD

Overall our care was great. Our nurses were absolutely wonderful - we were in the PICU for our stay. Doctors- different specialties - disagreeing on treatment was very frustrating. Areas for improvement - * No one came to get us in the OR waiting area to take us to the PICU - Drew was his room & settled for a full hour. We took ourselves to his room. * Many people did not introduce themselves when they came in the room. Biomed man walked in looking around for our home BIPAP machine. He said nothing. I said - are you biomed? He said yes. * The only high-backed wheelchair was “broken”. This is what Drew needed to go to XRay. We took him down in the recliner. UNBELIEVABLY frustrating & disappointing.

The care my daughter got needs some improvement. Her last 2 days she was not put in her wheelchair as ordered by her doctor. She never received any oral care which caused a buildup of film in her mouth. She also was discharged without tolerating her full feeds. Most of her care was good but far from excellent.