Patient & Family Advocacy

As a parent or caregiver, you are your child’s best advocate. At Children’s we value your voice and consider you a key part of your child’s care team. Here are some ways you can be an active advocate for your loved ones.

Family Voice Online Community

Family Voice is a virtual community where families using our services can volunteer their opinions through a secure online platform a few times a month. Families can participate 24/7, when it is convenient to them. Topics explored by the community could include how families want to receive healthcare for their children, their perceptions of our digital tools such as Children’s Connect or Children’s Go, and trending healthcare issues that impact kids, to name a few.

Children’s seeks advice and input from families through staff-designed surveys. The Family Voice online community is a great way for families with time constraints to give back to Children’s.

Join Family Voice

Family Advisory Council

The Family Advisory Council helps to support and guide efforts to deliver the highest standard of family-centered care throughout our organization.

The Family Advisory Council:

  • Provides a vital link between Children’s and the community
  • Provides supportive channels of communication between families and hospital staff
  • Provides input and feedback on delivery of services for children and their families
  • Provides input regarding program development
  • Assists in planning for new facilities and services

Learn more about the Family Advisory Council. If you’re interested in joining, please complete the online nomination form.

Family Advisory Council Nomination Form

Teen Advisory Council

The Teen Advisory Council acts as an important voice for teenage patients. Members provide guidance and feedback concerning opportunities and issues important to them and their peers. The council consists of up to 15 young people between the ages of 13 and 19 who receive their care at Children’s.

Potential members can nominate themselves. Family and Children’s staff nominations are also encouraged. Please note the nomination process includes a brief recommendation letter from an adult.

Learn more about the Teen Advisory Council. If you’re interested in joining or know a teen who would be a valuable member, please complete the online nomination form.

Teen Advisory Council Nomination Form

Project Austin

In an emergency, local EMS and emergency departments may not always be prepared to care for your child with special medical needs. Learn how to best protect your child by educating and raising awareness locally.

Learn About Project Austin


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